Rural Counties Case Manager

Job Summary

St. Patrick Center, a ministry of Catholic Charities, is hiring a Rural Counties Case Manager to join our Support Services for Veteran Families (SSVF) program. The case manager will use best practices to assess the housing needs of veterans, who are unhoused or at risk of becoming unhoused, in Franklin, Jefferson, St. Francois and Washington counties. The case manager will meet with the veteran families to develop an individual treatment plan, coordinate individualized services for housing and financial stability, and document all support related to activities and services. The role requires a reliable vehicle and the expectation to meet clients in the counties listed above on a regular basis. The position will primarily office out of our Fetus, MO location. The core working hours are Monday-Friday, 8:00 AM-4:30 PM. The salary range is between $40,000-$50,000.

Job Responsibilities

• Assess client program eligibility at initial intake.
• Assess the client’s strengths, desires, and immediate/long term needs.
• Assist with stably housing clients within 90 days of enrollment.
• Make in-home visits to observe indicators of the client’s progress.
• Assist clients with their transportation, clothing, furniture, and food needs.
• Assist clients with monthly budgeting.
• Collaborate with SSVF Peer Support services as needed.
• Receive input from SSVF staff regarding housing, mentoring, substance use and other
• immediate/long term needs.
• Responsible for meeting goal indicators as outlined in the SSVF grant.
• Assist and complete special case management projects as directed by program Manager or
• program Director.
• Complete daily and monthly departmental paperwork
• Update clients’ electronic files in CaseWorthy daily, to include communication with clients,
• services provided, or any internal or external referrals made.
• Create and maintain an organized hard copy file for each client.
• Refer clients to additional resources to address other service needs such as mental health and
• substance use disorders, and legal assistance.
• Make referrals to other SPC Programs as appropriate.
• Refer clients to local VA medical centers for potential health and financial benefits assistance.
• Develop relationships with clients and their natural supports.
• Work with other employment and veteran services programs within the community and St.
• Patrick Center staff.
• Networks with federal, state, and local agencies
• Other duties as assigned.

Job Requirements

• College degree or 4 to 6 years of equivalent professional experience required.
• Ability to perform effective case management.
• Ability to follow, understand and meet grant requirements including paperwork.
• Knowledge of housing and other supportive service resources.
• Ability to perform effective case management. Ability to follow, understand and meet grant requirements including paperwork.
• Knowledge of housing and other supportive service resources
• Interest in helping veterans reach their full potential.
• Ability to work well with a wide range of people in various settings.
• Excellent computer skills and the ability to process large amounts of data.
• Ability to handle confidential information.
• Ability to remain calm in stressful situations.
• Ability to manage a large caseload.

REQUIRED

• Valid and current driver license required (MO residents require Class E).
• Valid and current auto insurance required.
• Reliable vehicle is required.
• Available to work a minimum of 37.5 hours a week.

PREFERRED QUALIFICATIONS

• BSW or related field preferred.
• Prefer 1-2 years’ experience working with the unhoused population preferred.
• Veteran status preferred.