Healthcare Navigator
St Louis, MO, US, 63101-1114
St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
Job Summary
St. Patrick Center, a ministry of Catholic Charities, is hiring a Healthcare Navigator to join the Support Services for Veteran Families (SSVF) program. We are looking for candidates with exceptional interpersonal skills for the position of Healthcare Navigator. This role connects veterans to VA health care benefits or community health care services where veterans are not eligible for VA care. The healthcare navigator will provide assessment, case management and care coordination. The role requires excellent judgment, and one must have at least two years of experience in a healthcare or social services area of practice. The core work hours are Monday-Friday, 8:00 AM-4:30 PM. The salary range is between $36,000-$46,000.
Job Responsibilities
- Conducts assessment of Veteran in collaboration with interdisciplinary treatment team, the Veteran, family members and significant others
- Understand the Veteran’s situation, potential barriers to care, the causes and impact of barriers on ability to access and maintain health care services.
- Highlight the Veteran's strengths, limitations, risk factors and internal/external supports and service needs to optimize ability to access and maintain health care services.
- Assessment will be completed as specified by the policy of the SSVF Grantee
- Conducts initial assessments to determine program eligibility for SSVF and carries a small case load when called upon to provide housing assistance to Veteran clients in addition to regular Health Care Navigation Duties
- Acts as a health coach by proactively supporting the Veteran to optimize treatment interventions and outcomes.
- Serve as subject matter expert on community resources related to the needs of the Veteran.
- Determine needs, strengths, limitations and preferences of each Veteran.
- Advocate for the client, integrating the Veteran’s cultural values into care plan.
- Assists in identifying the Veteran and family's health education needs.
- Provides education services and materials that match the health literacy level of Veteran.
- Provides ongoing education support as needed to Veteran and family member.
- Assists in identifying VA and community resources to prevent disease and promote self-care.
- Identifies systemic barriers within the organization, communicates with organizational leadership about barriers and works collaboratively to find viable solutions.
- Assists in developing policy, procedures and practice guidelines related to the specialty program using knowledge gained from research or best practices.
- Develop evaluation components and outcomes indicators and report those evaluation results to VA and organizational leadership.
Job Requirements
- Masters in social work required or equivalent education and experience is considered.
Skills Required For Success In Job
- Driver License required (MO residents require Class E)
- Valid and current auto insurance
- Reliable vehicle
- Ability to work a minimum 37.5-hour work week.
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, and an employment and education or licensure/certification verification. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.