Coordinated Street Outreach Worker
St Louis, MO, US, 63101-1114
St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
St. Patrick Center, a ministry of Catholic Charities, is a USA Today 2024 Top Workplaces winner! We are recognized as a multi-year St. Louis Post Dispatch Top Workplaces for our Purpose and Values, having received this distinction consecutively in 2022 and 2023. We are valued by employees for our culture excellence as demonstrated by winning the Top Workplace's Culture Excellence awards for Employee Appreciation, Employee Well-Being, Work-Life Flexibility, Professional Development, and Innovation in 2023. St. Patrick Center has also gained recognition as a 2023 Top Workplaces Woman-Led organization, Regional award, and Nonprofit Industry award winner.
Job Summary
St. Patrick Center, a ministry of Catholic Charities, is hiring an outreach worker to join our Coordinated Street Outreach team. The Coordinated Street Outreach Worker, in partnership with team members, will drive an agency vehicle through the City of St. Louis or Jefferson, Franklin, and Washington counties to identify, outreach and provide services to homeless individuals and families. This worker will build rapport with identified clients and outreach them to engage in services and/or refer to other agencies. This worker will work closely with local agencies to ensure service delivery, among other duties. Moreover, the outreach worker will build rapport with identified clients and outreach them to engage in services and/or refer to other agencies. This position works Monday-Friday, 8:00 AM-4:30 PM. The salary range is between $40,000 and $50,000.
Job Responsibilities
- Explore and investigate areas where potential clients may be staying.
- Respond to calls and requests from the community to assist homeless persons when possible.
- Engage clients in conversation to determine needs; provide appropriate resources.
- Inform persons in need of food, shelter, medical, and hygiene assistance of the location of resources.
- Engage clients in conversations regarding substance use, mental health issues and other issues that keep them on the street.
- Work closely with area service agencies to ensure service delivery.
- Refer clients to appropriate community agencies and shelter providers as needed.
- Provide case management for Mobile Outreach clients as needed.
- Record and maintain service provided and notes for on-going clients in Case Worthy and Service Point within 24 hours.
- Complete monthly outreach reports
- Respect and be responsible for agency policy regarding work hours, building security and all written personnel standards.
- Maintain vehicle including tracking mileage and gasoline, when driving
- Communicate verbally and in writing to Coordinated Street Outreach Manager
- Other duties as assigned.
Job Requirements
- High school diploma or GED required.
- Familiarity with the fields of mental illness, drug/alcohol use, symptoms, terminology, and interventions
- Familiarity with appropriate and available community resources
- Familiarity and experience working with homeless individuals.
- Recognize personal strengths and limitations regarding time, skill, and knowledge.
- Ability to work with highly diversified workforce.
- Ability to adapt to a fast paced, constantly evolving workforce and position.
- Ability to work with clients that struggle with Substance Use and Severe and Persistent Mental Illnesses
- Ability to communicate and work as a team member, especially with a partner.
- Ability to build productive relationships.
- Ability to set limits with clients.
- Ability to engage new clients.
- Ability to assess persons and situations.
- Ability to work with Community Outreach Workers, City/State Officials, other St. Patrick Center staff, and other related agencies.
- Understand workforce demands and adapt to workforce tasks.
SKILLS REQUIRED FOR SUCCESS IN JOB
- Driver license required (MO residents require a Class E).
PREFERRED QUALIFICATIONS
- Valid and current auto insurance
- Reliable transportation
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.