Engagement Staff PRN
St Louis, MO, US, 63101-1114
St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
St. Patrick Center, a ministry of Catholic Charities, is a USA Today 2024 Top Workplaces winner! We are recognized as a multi-year St. Louis Post Dispatch Top Workplaces for our Purpose and Values, having received this distinction consecutively in 2022 and 2023. We are valued by employees for our culture excellence as demonstrated by winning the Top Workplace's Culture Excellence awards for Employee Appreciation, Employee Well-Being, Work-Life Flexibility, Professional Development, and Innovation in 2023. St. Patrick Center has also gained recognition as a 2023 Top Workplaces Woman-Led organization, Regional award, and Nonprofit Industry award winner.
Job Summary
The Engagement Staff will assist in implementing the daily care of all clients/residents in compliance with treatment and program goals and direct phone calls in a timely and professional manner as well as perform of clinical duties as assigned. The Engagement Staff will greet and assist clients, visitors, and staff.
Job Responsibilities
- Assist in implementing the daily direct care of all clients/residents in compliance with treatment and program goals for Rosati Place.
- Maintain positive relationship with each client.
- Knowledge and understanding with each client’s diagnosis, medications and history in order to assist in implementation of treatment goals of clients.
- Assist in creating comfortable atmosphere for residents and shelter setting.
- Treat each resident with respect, keeping good professional boundaries.
- Report behavioral/physical changes, problems and/or concerns regarding residents to social worker and respond/intervene as needed in therapeutic manner.
- Complete all daily documentation of each intervention with residents.
- Maintain visitor and other logs at front desk.
- Retrieve and distribute incoming mail as needed to clients.
- Distribute medication to clients as applicable.
- Observe front desk monitor screens for unusual activity.
- Provide crisis intervention when necessary.
- Assist with organizing daily billing intervention notes.
- Assist with compliance coordinator daily task list.
- Assist with Rosati Place audit requirements as needed.
- Copy, file, and assist with daily organization for all Rosati programs.
- Communicate regularly with supervisor for performance and feedback.
- Other duties as assigned.
Job Requirements
- Highschool Diploma or GED required.
- Current Med Tech Certificate or ability to obtain within 30 days of hire.
- First aid training and CPR-can obtain after hire.
- Current TB test within 30 days of hire.
- Experience with mental health/SUD required.
- Housing First philosophy knowledge
- Knowledge of mental health and co-occurring diagnoses
- Basic Microsoft Office skills required (Word, Outlook, Excel)
- Respectful of all individuals.
- Flexible and open to change
- Understand and practice client confidentiality.
- Understand and practice client/staff boundaries.
- Ability to coach clients in educational manner toward treatment goals.
- Ability to complete appropriate documentation within licensure and facility standards.
- Participate in interdisciplinary or multi-interdisciplinary team approach.
REQUIRED
- Ability to sit/stand for extended period.
- Adequate and appropriate communication skills
- Ability to see within normal parameters, view monitors, and listen for disturbances.
- Ability to handle physical movement and tasks as required.
PREFERRED QUALIFICATIONS
- Associate degree preferred.
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.