Case Worker

Job Summary

Sts. Joachim and Ann Care Service is seeking to hire a Case Manager (CFD).  This position will be responsible for providing comprehensive care for homeless children and their families. This position will utilize assessment tools to focus on basic needs, help stabilize the immediate crisis, aid in establishing a long-term plan for recovery, and re-assess and measure success. The goal of this position is to improve basic needs and social connectedness and to be the service advocate for homeless families. This position is responsible for the management of assorted grants.  This is a Full-Time; ;hourly position.  Pay Range:  $42,640 - $44,720 ($20.50 - $21.50)

Job Responsibilities

Act as the Service Advocate for homeless or in crisis families.
Facilitate uniform certification and assessment process across the three counties.
Refer families to specialized agencies for any complex needs that cannot be handled by the Care Service.
Advocate for families with specialized agencies in addressing complex needs that cannot be handled by the Care Service.
Utilize a Family Assessment Tool, eco-maps, service plans and other assessments as needed.
Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
Utilize service plans in making decisions on all aspects of the case.
Ensure families are taking advantage of income stabilization resources such as WIC, TANF, SSI, SSI Disability, etc.
Assist and advocate for families in locating safe and sustainable housing through contact with management companies and landlords.
Educate individuals or households on leases, securing utilities and provide tenant counseling if needed.  Provide mediation with landlords when needed.
Refer or assist with financial household budgeting, money management, accessing a free personal credit report, and resolving personal credit issues. 
Work with schools to ensure that all children in the program receive an appropriate education, including attending IEP’s, parent teacher conferences, etc.
Supervise wrap around services to ensure that family and children are progressing towards stabilization.
Provide weekly in home visits for all clients on caseload until housing is secured. Provide 2-4 in home visits per month with all clients on caseload following secured housing.
Conduct community outreach activities revolving around increasing knowledge of the homeless population and issues in the community you reside or work in when asked.
Monitor services to ensure that contracted and pledged services are performed according to agency standards. 
Attend necessary training and continuing education programs to ensure the highest level of efficiency.  30 hours of training is required per calendar year.
Maintain confidentiality for all personal recipient information and ensure program participant’s rights are protected.
Use computer systems and information in them on a NEED TO KNOW basis - only for looking at cases you have been assigned or must directly work on.

Job Requirements

Communicate effectively verbally and in writing with people of various socio-economic and cultural backgrounds including communication with: Executive Director, administration, recipients, volunteers, community partners, funding agency representatives, case-workers etc.

Ability to keep confidential information and share information on a need-to-know basis.  

Computer literate (Word, Excel, and Bell Data), fax/copier and telephone.

Exercise good judgment and use good organizational skills in evaluation situations, making referral decisions and following through.

Work harmoniously with applicants, recipients, general public and other employees.

Knowledge of Case Management methods, principles and techniques, community/agency resources.

Knowledge of principles and methods of interviewing.

Skills in case documentation, assessment case planning, service planning, terminating case and after care plans in assessment case planning.

Ability and knowledge to administer Pre/Post Basic Needs Assessments.

Any specific competency listed and required by COA CFD 15.01 and 15.04.

2-3 year’s experience in related job required

1-3 years supervisory experience any job required

An advanced degree in a health or human service field, preferably in Social Work or Counseling; necessary for supervision over Case management.  If not acting as supervisor over case management individual must have bachelor's degree in a health or human service field and two years' experience working with children and families.

Prior experience with supervision when applicant has Bachelor's degree, is highly desirable.