Engagement Specialist

St Louis, MO, US, 63101-1114

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability. 

Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals. 

Job Summary

St. Patrick Center, a ministry of Catholic Charities, is hiring an Engagement Specialist to work at our off-site 24/7 shelter, Safe Haven. The engagement specialist will observe and evaluate the daily traffic at the shelter location. The specialist will notify appropriate St. Patrick Center staff of disturbances at the Safe Haven and will work to ensure that safety of the individuals entering the shelter and fellow staff members. Full time positions work a minimum of 37.5 hours per week. The hourly range is $15 to $20 per hour.

Job Responsibilities

  • Direct individuals to appropriate entrances such as volunteers, visitors and persons seeking services.
  • Ability to work varying shifts.
  • Complete security rounds both inside and outside of the safe haven to monitor the safety and cleanliness of the area.
  • Engage clients in conversation to determine needs; provide appropriate resources.
  • Inform persons in need of food, shelter, medical, and hygiene assistance of the location of resources.
  • Engage clients in conversations regarding substance use and mental health.
  • Work closely with area service agencies to ensure service delivery.
  • Refer clients to appropriate community agencies and shelter providers as needed.
  • Use appropriate de-escalation techniques to defuse volatile persons.
  • Use appropriate judgement to call “911” for emergency assistance.
  • Providing a welcome presence to persons seeking services
  • Record and maintain services provided and notes for on-going clients in CaseWorthy and Service Point
  • Complete daily, weekly, and monthly reports
  • Maintain clean and professional appearance.
  • Complete agency Incident Reports as needed.
  • Other duties as assigned.

Job Requirements

  • High school diploma or GED required.
  • Ability to interface with diverse population.
  • Strong communication skills
  • Ability to work flexible hours.

St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability. 
Pre-Employment Screening 
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening. 

Our Mission

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence.

Transforming lives and working to create a community where everyone has access to sustainable housing, employment, and healthcare.


As a part of the Catholic Charities family, you’ll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.