Front Desk Worker

Job Summary

A front desk worker for a Catholic church is often the first point of contact for parishioners, visitors, and people seeking assistance. This role may be called a Receptionist, Parish Secretary, or Administrative Assistant, depending on the church. Here's an overview of typical responsibilities, qualifications, and expectations:

Job Responsibilities

• Reception Duties:

  • Greet and assist visitors in person or by phone

  • Direct people to appropriate staff or ministries

  • Maintain a welcoming and respectful environment

• Administrative Tasks:

  • Answer phone calls and emails

  • Schedule appointments for the pastor or other staff

  • Maintain parish calendars, including Mass times and events

  • Process mail and deliveries

• Church Records and Communications:

  • Maintain records for baptisms, marriages, funerals, and new parishioners

  • Prepare bulletins, newsletters, or announcements

Job Requirements

• trong communication and interpersonal skills

• Respect for Catholic beliefs, practices, and confidentiality

• Basic computer proficiency (Microsoft Office, email, etc.)

• Organizational and multitasking abilities

• Bilingual (often preferred, especially in parishes with diverse communities)

• Previous administrative or customer service experience is helpful