Technology Support Specialist
O Fallon, MO, US, 63366-2303
The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis.
Job Summary
The Technology Support Specialist plays a vital role by providing timely and professional technical support to faculty, staff, and students. This individual ensures the smooth operation of instructional and administrative technology systems while promoting responsible and ethical use of technology in alignment with Catholic values.
Job Responsibilities
Technical Support & Troubleshooting
-
Provide first-level technical support for hardware, software, AV equipment, mobile devices, and network issues.
-
Respond to help desk requests via ticketing system, email, or in person in a timely and courteous manner.
-
Set up and maintain classroom technology including smartboards, projectors, printers, and document cameras.
System Maintenance & Administration
-
Install, configure, and update software and operating systems on student and staff devices.
-
Support and maintain user accounts (Google Workspace, Microsoft 365, etc.).
-
Assist in maintaining network infrastructure including Wi-Fi, switches, and security devices.
Job Requirements
-
Proficiency with Windows, macOS, iOS, Google Workspace for Education, and Microsoft Office.
-
Strong troubleshooting and communication skills.
-
Ability to lift and move equipment (up to 40 lbs) and navigate a multi-building campus.
The Archdiocese of St. Louis is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, national origin, age, marital, parental, veteran or disability status.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screening will include criminal background check, Family Care Safety Registration, drug screen, employment and educational licensure/certification verification, health screening, and any other screenings deemed necessary for employment. Any offer would be contingent upon successful completion of any required screening.