Cemeteries Coordinator

Job Summary

The primary responsibility of this role is to coordinate and schedule daily interments, ensuring the efficient operation of the cemetery office. 

Job Responsibilities

• Understand and adhere to all cemetery rules, regulations, and fee structures.
• Be familiar with cemetery sections, inventory, and pricing.
• Proficiently use CemeteryPro software.
• Provide accurate lotholder and burial information to funeral directors and families.
• Perform accurate data entry upon receiving the Lotholder Authorization form from the funeral director.
• Schedule daily interments and prepare interment invoices.
• Schedule appointments with families regarding burial selections for Memorial Planning Advisors and provide information on burial options, availability, and costs.
• Ensure accurate completion of contracts and any additional documents as needed.
• Conduct research for genealogical requests and generate map requests.
• Receive and distribute incoming mail and packages.
• Log all incoming checks.
• Prepare maintenance work orders using CemeteryPro.
• Answer general questions regarding cemetery operations and provide relevant information.
• Carry out other assigned duties and responsibilities as needed. 

Job Requirements

• High School Diploma or GED equivalent; college education is preferred.
• Understanding of legal documents and maps.
• Familiarity with standard office equipment and software applications.
• Strong attention to detail with analytical, problem-solving, organizational, and time-management skills.
• Patience and compassion, with the ability to listen and provide counsel.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Ability to work independently while demonstrating strong interpersonal skills.