Manager, Residential Aide

St Louis, MO, US, 63108-2707

Job Summary

Residential Manager

RESPONSIBLE TO: Director of Residential Services



The mission of Queen of Peace Center is to provide family-centered care for women with substance-use disorders, their families, and at-risk youth through treatment, prevention and education and housing.

As demonstrated by the life of Jesus Christ, Queen of Peace Center works to build a future of peace for families.

The Residential Manager provides management and supervision of Queen of Peace Center’s Cathedral Tower (CT) residential staff. While developing schedules and amending schedules to ensure shift coverage. This position is also responsible for the supervision of residential clients, their children and outpatient clients in accordance with the QOPC and CSTAR policies and procedures.

Job Responsibilities

· Provides direction, oversight, and supervision of residential staff

· Communicate and enforce standards of performance and expectations as outlined in the residential handbook

· Responsible for the discipline and accountability of CT residential staff

· Responsible for conducting annual staff performance evaluations

· Model appropriate professional behavioral for residential staff

· Prepare for and conduct residential staff meeting

· Oversee and conduct training and orientation of new staff

· Required to be accessible and on-call after hours

· Ensure the quality, timeliness, and content of residential staff documentation by conducting weekly file reviews

· Teach and role model care of infants and children to clients

· Maintain safety and cleanliness of the residential floor and assign of client chores

· Facilitate and assist with client psychiatric appointments at QOPC

· Monitor client whereabouts

· Conduct weekly, unannounced searches on all client residential quarters and document searches on the appropriate form

· Operate QOPC vehicle for client transportation or other program needs

· Ability to clearly communicate expectations and consequences to clients

· Responsible for working assigned residential shifts and competently conducting residential duties including but not limited to medication administration, urinalysis testing, and necessary client documentation

Job Requirements

High School Diploma required, associate in human services or other related field preferred, or certification issued through the Missouri Credentialing Board and 2 years experience managing a behavioral health residential environment. Knowledge of substance abuse and mental health is essential. Typing and computer skills are required. An ability to work independently, as well as part of a team, in a fast-paced environment, is a must. Must have and maintain a Class E driver’s license. Med. Tech. Level I certification, Adult/Child CPR, and First Aid certification must be obtained within 30 days of hire.


· Demonstration of respectful, professional behavior at all times in various settings

· Ability to manage complex and multiple tasks and prioritize appropriately

· Understanding of chemical dependency as a disease, including treatment and intervention methods

· Ability to communicate effectively, orally and in writing

· Ability to work with people from a diverse range of ethnic and socio-economic backgrounds, including those with co-occurring disorders or other disabilities who may display hostility

· Commitment to ongoing education, skill development, and learning

Queen of Peace Center is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $46,000.00 per year


  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Professional development assistance
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person

Catholic Charities of St. Louis does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. Catholic Charities of St. Louis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability. 
Pre-Employment Screening 
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification, and Covid-19 and Influenza vaccination. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening. 

Our Mission

To bring the healing, help, and hope of Jesus Christ to those in need with a compassionate, caring presence. Catholic Charities of the Archdiocese of St. Louis will be a premier leader in community renewal and a visible catalyst for social outreach by connecting with people, parishes, and ministries committed to a meaningful communion of care to those in need across every square mile of the Archdiocese of St. Louis.


As a part of the Catholic Charities family, you’ll have the resources to care for those closest to you. Options include generous parental leave policies, flexible working arrangements, group life insurance, permanent health insurance, and dedicated support to help you find the right child care or elder care.