Veteran Program Housing Case Manager
St Louis, MO, US, 63101-1114
St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability.
Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals.
St. Patrick Center, a ministry of Catholic Charities, is a USA Today 2024 Top Workplaces winner! We are recognized as a multi-year St. Louis Post Dispatch Top Workplaces for our Purpose and Values, having received this distinction consecutively in 2022 and 2023. We are valued by employees for our culture excellence as demonstrated by winning the Top Workplace's Culture Excellence awards for Employee Appreciation, Employee Well-Being, Work-Life Flexibility, Professional Development, and Innovation in 2023. St. Patrick Center has also gained recognition as a 2023 Top Workplaces Woman-Led organization, Regional award, and Nonprofit Industry award winner.
Job Summary
St. Patrick Center, a ministry of Catholic Charities, is hiring a housing-focused case manager who will provide wrap-around case management services for veterans in need of permanent housing as part of the Grant Per Diem program. The Permanent Supportive Housing (PSH) Case Manager will follow a collaborative case management model and a "meet them where they are" framework with clients. The case manager will use best practices to increase client stability by assisting with immediate permanent housing needs, community resources, life skills, crisis intervention, financial stability, and overall well-being. The salary range is between $40,000 and $50,000 a year. The core working hours are Monday through Friday, 8:00 am to 4:30 pm.
Job Responsibilities
- Assess the veteran’s strengths, concerns, and immediate/long term needs.
- Assist veterans with maintaining stable housing.
- Make regular in-home visits to observe indicators of the veteran’s progress.
- Assist veterans with their transportation, clothing, furniture, and food needs.
- Assist veterans with monthly budgeting.
- Collaborate with internal and externals services as needed.
- Receive input from Grant Per Diem staff regarding housing, mentoring, substance use and other immediate/long term needs.
- Assist and complete special case management projects as directed by Program Director
- Complete daily and monthly departmental paperwork
- Update veteran’s electronic files in CaseWorthy daily, to include communication with clients, services provided, or any internal or external referrals made.
- Create and maintain an organized hard copy file for each client.
- Refer clients to additional resources to address other service needs such as mental health and substance use disorders, and legal assistance.
- Make referrals to other SPC Programs as appropriate.
- Refer clients to local VA medical centers for potential health and financial benefits assistance.
- Develop relationships with clients and their natural support.
- Work with other employment and veteran services programs within the community and St. Patrick Center staff.
- Networks with federal, state, and local agencies
- Other duties as assigned.
Job Requirements
- Degree in Social Work or related fields; or 2 to 4 years of equivalent professional experience required.
- Ability to perform effective case management.
- Ability to manage a large caseload.
- Ability to follow, understand and meet program requirements including paperwork.
- Knowledge of housing and other supportive service resources.
- Interest in helping veterans reach their full potential.
- Ability to work well with a wide range of people in various settings.
- Excellent computer skills and the ability to process data.
- Ability to handle confidential information.
- Ability to remain calm in stressful situations.
Skills Required for Success in Job
- Valid and current driver license required (MO residents require Class E).
- Valid and current auto insurance required.
- A reliable vehicle is required.
- Available to work a minimum of 37.5 hours a week.
Preferred Qualifications
- BSW or related field preferred.
- Prefer 1-2 years’ experience working with the unhoused population preferred.
St. Patrick Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. St. Patrick Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.
Pre-Employment Screening
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, and an employment and education or licensure/certification verification. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.